Privacy Policy

Privacy Policy

Last updated: [Insert Date]

Light Imperial (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

When you visit or interact with our store, we may collect certain types of information.

A. Device & Usage Information

This may include:

  • IP address

  • Browser type and version

  • Time zone

  • Device type

  • Pages viewed

  • Products viewed

  • Search terms

  • How you interact with our website

This information is collected automatically through cookies, log files, pixels, and similar tracking technologies.

Purpose:
To operate, improve, and optimize our website, prevent fraud, and analyze performance.

B. Order & Account Information

When you place an order, we collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

Purpose:
To process transactions, fulfill orders, provide shipping updates, communicate with you, and comply with legal obligations.

C. Customer Support Information

If you contact us, we may collect any information you voluntarily provide, including order details and correspondence.

Purpose:
To assist with inquiries, returns, warranty claims, and customer service support.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver orders

  • Provide customer service

  • Send order confirmations and shipping updates

  • Detect and prevent fraud

  • Improve our website experience

  • Send promotional emails (if you opt in)

We do not sell your personal information.

3. Sharing Your Information

We only share your data with trusted service providers necessary to operate our business, such as:

  • Payment processors

  • Shipping partners

  • E-commerce platform providers

  • Fraud prevention services

  • Marketing and analytics providers

These providers only receive the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

4. Behavioral Advertising

We may use your information to provide relevant advertisements or marketing communications.

We may use tools such as:

  • Google Analytics

  • Advertising platforms (Google Ads, Meta Ads, etc.)

You can opt out of targeted advertising via:

5. Cookies

Cookies are small data files stored on your device that help improve your browsing experience.

We use cookies to:

  • Enable essential website functionality

  • Remember your preferences

  • Analyze site traffic

  • Improve marketing performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may impact website functionality.

6. Data Retention

We retain your order information for our records unless and until you request deletion, except where we are legally required to retain certain data.

7. Your Rights (GDPR – European Residents)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Request restriction of processing

  • Request data portability

  • Object to processing

To exercise your rights, contact us at:

contact.lightimperial@gmail.com

Your data may be processed outside Europe, including in Canada or the United States, in compliance with applicable data protection laws.

8. California Residents (CCPA)

If you are a California resident, you have the right to:

  • Request access to personal information we collect

  • Request deletion of your personal information

  • Know whether your data is sold or disclosed

We do not sell personal information.

To submit a request, contact:
contact.lightimperial@gmail.com

9. Minors

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

11. Text Marketing (If Applicable)

By providing your phone number at checkout or subscribing to marketing messages, you consent to receive promotional text messages from us.

  • Message frequency may vary

  • Message & data rates may apply

  • You can unsubscribe at any time by replying STOP

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 contact.lightimperial@gmail.com